Frequently Ask Questions

1.  How long are shipping times?

Our suppliers typically ship products between 1-5 business days of receiving an order.  From that point it takes between 10-15 business days for the products to arrive.

2. What is your return policy?

Instead of returning  items, you can contact us for a full refund  Why?  returns runs counter on our emphasis sustainability,  Every return has a carbon footprint.  So just tell us what went wrong , sent along a pic, and we will give you your money back in full.  Then, if possible you can donate to a local charity. 

3. Can I cancel my order?

Cancellations are possible if you don't receive your products within the time frame specified for each product. 

4. What happens if I receive the wrong item?

If there is an issue with your order - if its the wrong size, defective in anyway then simply contact us and we will give you a refund or an alternative option.

5.  Do you offer exchanges?

We do not offer exchanges if however for any reason the exact product you ordered was not what you expected,  just let us know and we will get you a new one.

 

 

 

 

 

 

 

 

 

 

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